Fluency with Feedback: Exploring Reviews & Ratings With Wall Street English |

Welcome to The Local Marketing Beat, brought to you by Uberall!

In this episode, we delve into how Wall Street English, a multi-location international English language learning academy, manages customer reviews efficiently and effectively across its franchise and corporate locations.

💡 Key Takeaways:

• Why reviews are a key component of Wall Street English's customer acquisition strategy, enabling them to rank highly in local search, win consumer trust, and make informed operational decisions.

• How Wall Street English responds to reviews and their best practices for doing so across multiple countries, languages, and franchises.

•How Uberall's AI-powered review responses are streamlining the review management process.

🔍 Looking to improve your business's local search presence?

Listen to this insightful conversation full of practical tips to help your brand rise in local search results!

Learn more about Location Marketing with Uberall here 👉 https://uberall.com/en-us/olympics-playbook

📖 *A Practical Guide To Review Management*:

https://uberall.com/en-us/review-management-guide

🤝 *Connect with Christian Arriola on LinkedIn*:

/ christianarriola

🤝 *Follow Eirin Rushfeldt on LinkedIn*:

https://www.linkedin.com/in/eirinrushfeldt/

⌚️ Timestamps:

0:00 - Introduction to The Local Marketing Beat Podcast

0:32 - Introduction of Erin Rushville and Wall Street English

1:30 - Overview of Wall Street English's Global Franchise Model

2:48 - Importance of Reviews in Different Markets

3:36 - Collecting and Managing Reviews for Trust and SEO

4:30 - Best Practices for Responding to Reviews

6:57 - Handling Negative Reviews and Maintaining Professionalism

10:22 - Managing Reviews Across Multiple Languages and Regions

12:50 - Integration of Review Management with Business Operations

14:31 - Use of AI for Efficient Review Responses

15:40 - Benefits of Uberall's Platform for Review Management

17:16 - Cleaning Up and Optimizing Locations on Uberall Platform

18:50 - Uberall Mobile App for Quick Response Times

19:58 - How to Connect with Wall Street English and Final Thoughts

20:56 - Outro and Invitation to Subscribe and Learn More about Uberall

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